Skin-friendly fabrics with high-quality material, soft and comfortable & breathable
Customer FAQ Answer
1:Buyer: What is your size?
Seller: Our size is the size of Asia,two sizes smaller than the size of Russia and the United States,It is recommended that you choose two size larger than the U.S.size.Please kindly choose the size base on the dimension table for details.
2:Buyer: Why can't the goods be found out of logistic information?
Seller: Parcels sent, if the post office parcel more information on the Internet will be delayed 1-3 days to show.
3:Buyer: When is the package sent?
Seller:We will ship the order within 1 to 3 days of receiving your order. We will notify you in time if there are other circumstances.
4:Buyer: Why is the parcel still in transit?
Seller: There are two reasons why parcels are still on the way. One is the delay in logistics information. The second is that customs clearance has entered the customs slowly. The goods will arrive safely at your address. Please wait patiently.
5:Buyer: Why products are still in customs?
Seller: Generally speaking, because overseas goods will be queued for customs clearance, there will be no problem with the product. Please do not worry, you will receive the package safely.
6:Buyer: Which countries do you all send?
Seller: More than 200 countries around the world can reach, as long as you buy products can choose to send, indicating that can reach your country, please rest assured to buy
7:Buyer: I bought a lot of products, but I don't want to pay customs duties. Can you help me?
1.We only ship to comfirmed order addresses.Your order addess MUST MATCH your shipping address.
2.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.Transit times may vary particularly during the holiday season.
3.If you have not received your shipment within the allotted time,please contact us.We will track the shipment and give you a satisfied solution.
4.Due to stock status and time differences,we will choose to ship your item from our first available warehouse for fast delivery
5.The average delivery time is about 15 to 35 days. But sometimes it takes longer due to custom issue or other problems.Please kindly refer to below charts.
6. We are not responsible for any custom duty or import tax.
Warranty and Guarantee
1.If you are not satisfied with the goods when receive it. Please contact us and return it within 7 days for replacement or money back. If you return the goods, you should pay the return freight.
2.If you receive a flawed goods, we will give you a new one as replacement in your next order..
3.If there is some problem, please contact firstly, we will solve in a reasonable way. Thanks in advance for your corporation.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, Please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
1. We offer drop shipping service, also can send pictures to you for resell.
2. If wholesale, pls contact us, we will give you best price.